OKW Cash's Privacy Policy — Your Data, Your Rights

OKW Cash (bundles okw.cash) takes your privacy seriously. We believe your personal data belongs to you — and protecting it is our responsibility. This Privacy Policy clearly explains what information we collect, why we collect it, how we use it, and what rights you have.

This policy has been developed in compliance with GDPR, Bangladesh Data Protection guidelines, and international gaming regulations. We want you to use OKW Cash with complete peace of mind — your data is in safe hands.

If you have any questions about this policy, you are welcome to reach out at any time privacy@okw.cashto get in touch with us.

1 What Data We Collect

OKW Cash collects two types of information from you — data you provide directly, and data collected automatically while you use the platform.

2 How Your Information Is Used

OKW Cash uses your information only for specific and legitimate purposes. Below we clearly outline what data is used for and why:

• Account Management: To create and maintain your profile, verify logins, and ensure account security.
• Service Delivery: For processing bets, lottery, prize distribution, and financial transactions.
• KYC & Age Verification: To verify identity and age in compliance with legal requirements.
• Fraud Prevention: To detect suspicious activity and maintain the security of the platform.
• Customer Support: To address your questions and resolve any complaints.
• Responsible Gaming: To analyze betting patterns and assist users showing signs of problem gambling.
• Service Improvement: To analyze usage data and improve your experience on the platform.
• Promotional Communications: To send you offers and updates based on your consent.

3 Data Sharing & Disclosure

OKW Cash shares your personal information with third parties only in limited and specific circumstances:

• Payment Processor: Payment gateways such as Mobile Pay, Nagad, and Rocket receive only the minimum information needed to process transactions. They operate under their own separate privacy policies.
• Law Enforcement: We may be required to share information with authorities under a court order or legal obligation.
• Technology Service Providers: Hosting, cloud storage, and analytics providers process limited data under contractual agreements.
• Anti-Fraud Organisations: Specialist agencies may be contacted to investigate suspicious activity.
• Business Transfers: Your data may be transferred in the event of a company sale or merger, but you will be notified in advance.

4 Cookies & Tracking Technologies

OKW Cash uses cookies and similar technologies on its website. Cookies are small data files stored in your browser.

• Essential Cookies: For login sessions, security, and core platform functionality. These cannot be disabled.
• Functional Cookies: To remember your preferences, such as language settings or display preferences.
• Analytics Cookies: To analyse website usage and improve our services.
• Security Cookies: To detect fraud and protect your account.

You can disable analytics cookies through your browser settings. However, disabling essential cookies may prevent the website from functioning properly.

5 Data Security & Protection Measures

OKW Cash uses industry-standard security measures to protect your information. Our security framework includes:

• 256-bit SSL Encryption: All data between you and our servers is fully encrypted.
• Two-Factor Authentication (2FA): An extra layer of security when logging into your account.
• Firewall & DDoS Protection: Industry-standard technology to protect the platform from cyberattacks.
• Regular Security Audits: Routine cybersecurity audits conducted by independent third-party experts.
• Data Backup: Your data is stored in multiple copies on secure servers.
• Staff Training: All OKW Cash staff are trained in data privacy and bound by data protection agreements.

6 Your Privacy Rights

As an OKW Cash user, you have the following rights:

To exercise these rights privacy@okw.cashto email us. We will respond within 30 business days.

7 Data Retention Period

How long OKW Cash retains your data depends on the type of information and applicable legal requirements:

• Account Information: For as long as the account is active, and for 5 years after closure (as required by law).
• Financial Transaction Records: Retained for a minimum of 7 years for tax and legal compliance.
• KYC Documents: 5 years after account closure.
• Customer Support Conversations: 3 years.
• Cookie & Analytics Data: Up to 2 years.

8 Contact Us

For any privacy-related questions, complaints, or requests, please contact our Data Protection Team:

If this Privacy Policy is updated, we will post a notice on the website and notify you at your registered email address. Your consent will be obtained for any significant changes.